1.How to request a cancellation
Send a cancellation request to support@sidheswarenterprises.in or call +91 81445 03650 with your order ID as early as possible. You can also use our contact form.
2.Cancellation before dispatch
Orders can generally be cancelled while the shipment has not yet been dispatched. Our team will confirm whether cancellation is still possible.
If payment has been made, an approved cancellation is refunded to the original payment method.
3.Cancellation after dispatch
Once a shipment has been handed to the courier, it usually cannot be cancelled. You may refuse the delivery, or raise a request under our Return & Refund Policy where eligible.
Charges already incurred for shipping may be deducted where a shipment is refused after dispatch without a valid reason.
4.Cancellation after delivery
Orders cannot be cancelled after delivery. Issues with a delivered order are handled under the Return & Refund Policy.
5.Situations where cancellation may not be possible
- Perishable or made-to-order items already prepared or packed for dispatch
- Orders already handed over to the courier
- Orders placed under a promotion that is stated to be non-cancellable
6.Cancellation by us
We may cancel an order where the product is unavailable, where the address is unserviceable, where payment cannot be verified, or where we suspect fraud. Any amount already paid is refunded in full.
7.Contact us
You can reach Sidheswar Enterprises using the details below.
- Email: support@sidheswarenterprises.in
- Phone: +91 81445 03650
- Business hours: Monday – Saturday, 10:00 AM – 7:00 PM IST