Product & Food Safety Information

Products sold under the Sasyam by Sidheswar Enterprises brand are packed for retail sale with the details required on the packaging, including batch and best-before information where applicable.

We do not publish certification, laboratory or purity claims unless they are documented and printed on the relevant product packaging.

Agricultural produce is a natural product. Colour, size, aroma, moisture and texture can vary with season, soil, harvest and processing conditions.

Different batches of the same product may look or smell slightly different. Each pack carries its own batch and best-before details, which take precedence over website information.

Please check that the pack is intact and properly sealed at the time of delivery. Do not use a product if the seal is broken, the pack is punctured, or the contents appear unusual.

Store products as indicated on the packaging — typically in a cool, dry place away from direct sunlight and strong odours, in an airtight container after opening.

Once a pack has been opened, product life depends on how it is stored and handled at your end.

Always check the best-before or use-by information printed on the pack before use. Do not consume a product after that date.

It is important to read the label, ingredient list and any advisory information printed on the packaging before consumption. The packaging is the authoritative source of product information.

Where allergen information is relevant, it is stated on the packaging. If you have an allergy, intolerance, medical condition or specific dietary requirement, review the label carefully and consult a qualified professional before use.

If you have a concern about the safety or quality of a product, stop using it immediately and contact us with your order ID, photographs of the pack including the batch and best-before details, and a description of the issue.

We take such reports seriously, investigate them and respond with the next steps.

Report damaged, leaking or unsealed packs as soon as possible after delivery, with photographs. These cases are handled under our Return & Refund Policy.

You can reach Sidheswar Enterprises using the details below.

• Email: support@sidheswarenterprises.in
• Phone: +91 81445 03650
• Business hours: Monday – Saturday, 10:00 AM – 7:00 PM IST